Shipping Policy

At fixingsupply, we are committed to delivering your tools quickly, securely, and affordably. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Processing Time

• All orders are typically processed within 1–3 business days after payment is received.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an email confirmation once your order has been shipped.

2. Shipping Methods & Delivery Times

We partner with reliable carriers to ensure prompt delivery. Estimated shipping times:

Note: Shipping times are estimates and may vary due to customs, carrier delays, or remote locations.

3. Shipping Rates

• Shipping costs are calculated at checkout based on your location, shipping method, and weight of the order.

• Some promotional events may offer free shipping or discounted shipping.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can track your shipment directly through the carrier's website or via the link provided.

5. Customs, Duties & Taxes

• For international orders, customs fees, duties, and taxes may apply depending on your country.

• Buyers are responsible for any applicable customs charges.

• We are not liable for any delays caused by customs clearance procedures.

6. Incorrect or Incomplete Address

• Please ensure your shipping address is complete and accurate.

• If an order is returned to us due to an incorrect or incomplete address, the buyer will be responsible for the re-shipping costs.

7. Lost or Damaged Packages

• If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery.

• We will work with the shipping carrier to investigate and resolve the issue.

8. Contact Us

If you have any questions or concerns about shipping, feel free to reach out:

Fixingsupply
🌐 Website: fixingsupply.com
📧 Email: contact@fixingsupply.com
📞 Phone: 852 46393419